Back to Financial ServicesDriving digital transformation in financial services
At Linkroad, we partnered with BCIE (Banco Centroamericano de Integración Económica) to design and launch the Bank’s Digital Transformation Programme, reshaping how it interacts with public and private counterparts. By implementing agile methodologies, modernising its technology architecture, and creating key digital service portals, BCIE set the foundations for a fully digital, secure, and efficient financial ecosystem. This project demonstrates how financial institutions can accelerate innovation and deliver more value through intelligent automation and agile transformation.
Conceptual design and implementation of BCIE’s Digital Transformation Programme
Objective: Define the Bank’s Digital Transformation goals together with all user areas, and design a roadmap of transformative projects to enable 100% digital interaction, integrate core business applications, and modernise BCIE’s technology architecture.
Aligning the transformation objectives of diverse business units and external counterparts.Transitioning towards 100% digital interaction across all services.Integrating critical business applications into a unified and efficient system.Modernising the Bank’s architecture while ensuring security and compliance.Consultia IT, part of the Linkroad ecosystem, co-created a Digital Transformation roadmap with BCIE’s business areas and external stakeholders, prioritising projects with the greatest impact. Two strategic initiatives were defined and executed: the Digital Services Portal (PSD) and the Project Management Portal (PDP). Both were deployed in 2023, supported by a microservices-oriented architecture interconnected via an API Manager and hosted on a cloud infrastructure tested through a proof of concept. At the same time, we introduced agile trains, enabling multidisciplinary teams of BCIE staff and external partners to work collaboratively on continuous improvement and the modernisation of all banking applications.
Successful deployment of the Digital Services Portal and the Project Management Portal.Modernisation of BCIE’s technology infrastructure through a microservices-based architecture.Adoption of agile methodologies across the organisation, fostering collaboration and speed.Continuous design and integration of user-centric improvements in applications and services.Creation of a scalable, secure, and future-ready digital ecosystem for financial services.BCIE demonstrates how financial institutions can accelerate their digital transformation by combining intelligent automation, agile ways of working, and modern architectures. The result is a more connected, efficient, and resilient organisation, ready to deliver greater value to its stakeholders.
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